Privacy Policy

Last updated: April 3, 2026

Introduction

Uncommon Digital Group ("we", "us", or "our") operates https://shiplegal.uncommondigitalgroup.com (a software-as-a-service (SaaS) platform). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

  • Full name
  • Email address
  • Payment and billing information (credit card numbers, billing address)
  • Cookies and similar tracking technologies
  • Usage analytics and behavioral data
  • Device information, browser type, IP address, and operating system

    • Cookies and Tracking

    We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our service. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.

    How We Use Your Information

    We use the information we collect to:

  • Provide, maintain, and improve our service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyse trends, usage, and activities
  • Detect, investigate, and prevent fraud and other illegal activities
  • Personalise and improve your experience

    • Third-Party Services

    We share certain information with third-party service providers to operate our business. We use encrypted database hosting, Stripe (payment processing), Resend (transactional email), Plausible (privacy-friendly analytics), and Vercel (hosting). These providers process data on our behalf under strict confidentiality agreements.

    We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not allow third-party service providers to use your personal data for their own purposes — we only permit them to process your personal data for specified purposes and in accordance with our instructions.

    Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

    Data Retention

    We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymise it.

    Your Rights Under GDPR (EU/UK)

    If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access — You can request a copy of the personal data we hold about you.
  • Right to rectification — You can ask us to correct inaccurate or incomplete data.
  • Right to erasure — You can ask us to delete your personal data in certain circumstances.
  • Right to restrict processing — You can ask us to limit how we use your data.
  • Right to data portability — You can request your data in a structured, machine-readable format.
  • Right to object — You can object to our processing of your data for certain purposes.
  • Right to withdraw consent — Where processing is based on consent, you can withdraw it at any time.

    • To exercise any of these rights, contact us at support@mail.uncommondigitalgroup.com. We will respond within 30 days.

    Legal Basis for Processing: We process your personal data based on one or more of the following: your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

    Data Transfers: If we transfer your data outside the EEA/UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

    Your Rights Under CCPA/CPRA (California)

    If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know — You can request details about the personal information we collect, use, and share.
  • Right to delete — You can request deletion of your personal information, subject to certain exceptions.
  • Right to correct — You can request correction of inaccurate personal information.
  • Right to opt-out of sale/sharing — You can opt out of the sale or sharing of your personal information. We do not sell your personal information.
  • Right to non-discrimination — We will not discriminate against you for exercising your privacy rights.

    • To exercise these rights, contact us at support@mail.uncommondigitalgroup.com. We will verify your identity before processing your request and respond within 45 days.

    Categories of Information Collected: We collect the categories of personal information described in this policy for the business purposes described herein.

    Your Rights Under the Australian Privacy Act

    If you are located in Australia, your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

  • You may request access to, and correction of, your personal information at any time.
  • If you believe we have breached the APPs, you may lodge a complaint with us at support@mail.uncommondigitalgroup.com. We will investigate and respond within 30 days.
  • If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

    • Cross-Border Disclosure: If we disclose your personal information to overseas recipients, we take reasonable steps to ensure they comply with the APPs.

    Your Rights Under PIPEDA (Canada)

    If you are located in Canada, your personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

  • You have the right to access your personal information held by us and to challenge its accuracy.
  • We will obtain your meaningful consent before collecting, using, or disclosing your personal information, except where permitted by law.
  • You may withdraw your consent at any time, subject to legal or contractual restrictions.

    • To exercise your rights or file a complaint, contact us at support@mail.uncommondigitalgroup.com. If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada.

    Children's Privacy

    Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will take steps to delete that information.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the revised policy.

    Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    Uncommon Digital Group Email: support@mail.uncommondigitalgroup.com